Maukilo

Yes we do! If you find an item with a lower price than ours please let us know and we will price match! If you already purchased the item we will gladly match your item within 30 days from the date of sale. Let us know and we will refund the difference. Price match will ONLY be done with authorized retailers. Price match is not done on sale, coupon, discontinued, clearance or any other non-retail priced items.

We offer a 100% satisfaction guarantee on all products sold on Maukilo.com,  If for any reason you find a product unsatisfactory it can be returned within 30 days for a full refund. *with exception of clearance and discontinued items*

Please set up your own personal account if you are new to Maukilo.  You may then begin shopping by finding an item you are interested in and then simply clicking on the brown "Add to Cart" button.  You can add items to your cart by following the same process.  When you are ready to checkout, in the upper right hand corner of the website you will find your "shopping cart."  Click here and our website will walk you through the process to complete your order.  Once complete you will receive an order confirmation number, this is also your actual order number!

For your convenience we accept Mastercard, Visa and American Express.

When you first add your item(s) to your cart there will be a box where you can enter your coupon code before you complete the check out process and place your order.

We have a fixed flat rate of $5.95 for orders under $65.00. Upon entering your shipping information at checkout you will also have the option to choose Ground, 2nd Day Air or Next Day Air for an additional charge.

Our orders usually leave the warehouse within 24 hours from when we receive your order. If you requested expedited shipping and your order is received into our system before 12pm (EST) your order will ship that same day.

Yes we do! We will ship to APO addresses. Please be aware we cannot offer tracking on these orders as it is not available to us.

Unfortunately we do NOT ship internationally at this time. We are working to change this in the future.

To track your order, please visit our website and click on "Track my Order" in the footer menu and use your email address and order number. In addition, you can also log-in to your account and view the same details.

Maukilo accepts items being returned within 30 days from the date of sale.  Items being returned must be in new unused condition, in the original packaging and with all tags attached.  Please note; clearance and discontinued items cannot be returned.  We will gladly credit the original credit card or PayPal account for items returned in new, unused condition.  Please refer to Returns & Cancellations under Worry Free Shopping.

 

• Exchanges:
  Maukilo does not offer exchanges.  Please complete the return process and then place a new order for the product(s) you would like.
  
• Misship or Incorrect Shipments:
  If you receive an incorrect shipment, a shipment that is not yours or a shipment that is damaged or incomplete please contact us directly immediately so we can resolve the issue.
  
• Refusal of Shipments:
  If you refuse a shipment from the shipping carrier you will be responsible for all shipping costs associated with returning the package.

In an event when you want to make changes to your order, please give us a call and we can help you update your order.

You cannot cancel your order, you have to call us and we have to do so.

Yes! We have a small catalog that features only some of the items offered on our website. To request a catalog please contact customer service via phone, 1-866-628-5456 ext. 1